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Last updated: June 2026

Kirbo Support Center

We are here to help your family have a safe, inspiring experience with Kirbo.

Direct Support

Get in touch with our team

Our Canadian-based support team is dedicated to helping parents, educators, and families get the most out of Kirbo.

Email Us
hi@kirbokids.com
Response Time
Usually under 24 hours (Monday – Friday)
Headquarters
Kirbo Labs, Inc. · Calgary, Alberta, Canada
Email Support (hi@kirbokids.com)

Frequently Asked Questions

Quick solutions to common questions from parents and caregivers.

Parent Account & Family Setup

In the Kirbo Guardian app, simply select your child’s profile to enter Child Mode. The app securely locks into a kid-safe chat environment with no access to parent settings, alerts, or external links. To return to the parent dashboard, authenticate with your parent PIN or Face ID / Touch ID.

Voice Chat, Tutoring & Storybooks

Family Pillars, Safety & Alerts

Privacy, Data Control & Deletion

Legal & Privacy Quick Links

Review our policies and data practices anytime:

→ Privacy Policy→ Terms of Service→ Account & Data Deletion
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Legal

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  • Delete account
  • llms.txt
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Made with love for families